Wiffy is a full-stack post-purchase home improvement and maintenance platform, managing installation, repair and after-sales services for brands across India.
Founded in 2019, Wiffy works with 100+ brands, including IKEA, Amazon, Livspace and HomeLane, and has served more than one million households across India. Its network spans 4,700+ trained technicians across 300+ cities and 10+ service categories, covering furniture, appliances, modular kitchens, electrical systems and other home-improvement products.
Wiffy combines technology with a trained, distributed technician network to manage the physical layer of the customer journey after a product is sold. Its platform enables brands to manage orders, assign technicians, track service delivery and support customers across the product lifecycle. By building the service infrastructure that brands would otherwise have to develop independently, Wiffy enables companies to expand their reach while maintaining a consistent post-purchase experience across markets.
