Home Agent, a tech platform transforming Latin America’s customer service and telemarketing sector, was founded in 2011 by Fabio Boucinhas. Home Agent uses technological and innovative platforms to decentralize call centers. This allows access to more qualified people who are not available in the traditional contact center, in addition to reducing costs and benefiting agents – who no longer need to waste time commuting from home to work and earn 4 hours a day to invest in their quality of life.
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Unitus Ventures, a leading venture capital firm in India, is joining forces with its US affiliate Capria Ventures, a Global South specialist, to operate with a unified global strategy under a single brand, Capria Ventures.
