BFREE is a pan-African specialist investor and credit management platform focused on distressed consumer and SME credit.
Founded in 2020, BFREE brings together distressed asset purchase, collections-as-a-service and data-driven credit recovery. BFREE uses machine learning and behavioural analytics to assess borrower patterns and determine appropriate recovery strategies, while automated workflows, chatbots, callbots and IVR systems manage borrower engagement at scale. Its self-service tools allow borrowers to negotiate repayment plans, restructure loans and manage outstanding debt digitally, complemented by contact-centre support where human intervention is required.
Today, BFREE operates across Nigeria, Ghana and Kenya and is building a broader market for distressed credit across Africa. Its technology and operating infrastructure allows it to manage portfolios across markets while maintaining an emphasis on transparent, ethical and customer-centric recovery practices.



