Building Production-Ready Voice Agents with ElevenLabs

Written byMarcelo Roca
May 21, 2026

On May 14, 2026, Capria Ventures hosted a hands-on workshop titled “Building Production-Ready Voice Agents with ElevenLabs,” featuring Rob Hou and Jonathan Chang from ElevenLabs.

The session explored how AI voice agents are evolving beyond speech interfaces into complete production systems that combine orchestration, tooling, retrieval, workflows, and real-time interaction. Through live demos and practical examples, the team demonstrated how organizations can rapidly design, deploy, test, and scale conversational experiences across customer support, sales, recruiting, and other operational workflows.

Key takeaways included designing agents around actions rather than conversations, reducing latency through better architecture choices, using retrieval instead of prompt-heavy approaches, orchestrating multi-agent workflows, and leveraging observability and testing to move AI voice applications from experimentation into production.

👉 Landing Page: Building Productions-Ready Voice Agents with ElevenLabs

👉 Notes, Learnings, and Key Takeaways

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